8/23/2020 6:14:23 PM
This place has the worst customer service I’ve ever seen in a furniture store
8/16/2020 8:08:52 PM
Furniture, options and customer service
8/15/2020 10:09:08 PM
Do not buy mattresses from them if you want your old matress taken away. The website claims a $30 fee to remove old matress sets which is fine. I would gladly pay to have my old matress set removed. Upon delivery of the new matress set deliverers claim they can not touch anyone's old mattresses for any reason due to Covid-19. That being said my old matress was not moved to have the new matress setup. New matress was left leaning against the wall. So much for paying for "Premium" delivery service for $90. Now i(an aging man with two injured knees and a bad back) have to take my old matress and box frame to our apartment dumpster hoping that our leasing office doesnt charge us for heavy trash services. Not to mention I must do this by my self because my wife is disabled and can't assist in the lifting. Thanks American Furniture for letting your delivery people bring down your reputation.
7/24/2020 1:51:56 AM
Friendly people, good prices, and wonderful decor. Bought several pieces of furniture and love them.
7/16/2020 5:06:13 PM
Had a terrible experience with this company. Bought a sectional and it only lasted about 3 months till the cushion just permanently sunk in. Had it shipped to get fixed since it has a one year warranty. Haven’t had it in over a month and now they say they’re returning it back to me since they’re not gonna honor the warranty. It’s apparently user damage. Not sure what the warranty covers then cause this sectional only lasted 3 months. Really upset with how I got the run around when I was without my sectional for over a month. One person would tell me it was getting fixed when another would say it was being shipped back to me. Only to find out its not getting fixed at all and being sent back to me in the same condition I sent it to them to get fixed. I do not recommend buying couches or sectionals from this company. Not happy at all cause now I have to buy a totally new sectional. What a waste of money.