Katy, TX

Katy, TX

Store Info

Katy, TX
500 Pin Oak Road
Katy, TX 77494
(281) 505-6400 Get Directions

Store Hours

  • Monday: 10:00 AM - 10:00 PM
  • Tuesday: 10:00 AM - 10:00 PM
  • Wednesday: 10:00 AM - 10:00 PM
  • Thursday: 10:00 AM - 10:00 PM
  • Friday: 10:00 AM - 10:00 PM
  • Saturday: 10:00 AM - 10:00 PM
  • Sunday: 10:00 AM - 10:00 PM
Pickup hours start at 10 AM.

Nearby Locations

Katy

500 Pin Oak Road
Katy, TX 77494
(281) 505-6400 See Store Details

Katy

500 Pin Oak Road
Katy, TX 77494
(281) 505-6400 See Store Details

Store Reviews

(100 reviews)
2/21/2024 5:12:06 AM
By Alfred Castro
2/20/2024 8:33:16 PM
By Givens Price
2/20/2024 7:30:37 PM
By Ramón Bracho
2/20/2024 2:12:21 PM
By Mike Hollingworth
Yoli was truly a trusted expert and helped us select the best furniture for our needs and budget. Jesse then delivered our furniture ahead of schedule and used extreme care with our purchase. This was one of the best customer experiences that I have had within any industry. Very well done.
2/20/2024 3:16:45 AM
By Amy Vera
JT is the best!
2/19/2024 5:39:03 PM
By Jimmy Shaw
2/19/2024 4:06:34 PM
By Mari Wolf
My AFW experience was amazing before I even entered the showroom! Marion Williams assisted me with my purchases over the phone, so when I arrived, my trip was easy and enjoyable. So much so, I bought two additional items! 😆. Delivery of my new furniture was very professional and easy as well! I highly recommend AFW!
2/19/2024 12:27:01 AM
By Danny
JT at Katy Furniture was awesome!!! Definitely ask for him to when you go!
2/18/2024 6:16:35 PM
By Jonathan McClinton
Great deals and delivery!
2/18/2024 2:15:06 PM
By Medina Regalia, BAS, LVT
Great in store experience as well as kind, on time, and courteous delivery
2/18/2024 1:41:57 PM
By Ashley Bridges
I needed new furniture since I was moving. I went to American Furniture Warehouse(AFW) in December of 2023, and found some pieces I would like to purchase. I told the salesman the reason for my purchase was because I was moving and I would need these items for my new place. I went in January 2024 to add a mattress to my order. I gave AFW all the information they requested for my move, including my new address. I had to pay additional money to get AFW to switch out my old mattress and box spring. I let the salesmen’s know my new address for a second time. The day before delivery I got a notification from AFW that they’ll be delivering to my old address which was incorrect. I was alarmed, so I called them right away. AFW said I would need to come into the store to show proof of my new address. As a customer this made me very dissatisfied and a huge inconvenience. The store was almost an hour away from me and I was experiencing back pain, it was no way I was going to be able to make it out there for a THIRD time to provide information, I previously gave. Instead of acknowledging their mistake I got attitude from the corporate office from a lady named Ashley. I asked for her full name and she said she’s the only Ashley that’s in corporate, she was an absolute nightmare. I decided to call the store to speak to a manager and the same thing happened , attitude and insults was the only options they could provide me. If AFW was competent, they would have got all the required information regarding my moved (the previous times I visited their Katy TX location) instead of focusing on making sure they were paid. I had to cancel my complete order, it was a waste of my time and resources. Overall I will never be using AFW for any future service. Their customer service skills suck completely in my opinion. I went to Living spaces which was more convenient (not an hour drive) and I was introduced to some competent people who handled AFW’s failure with ease and precision. Don’t wast your time getting furniture from AFW when they mess up they’ll tell their customers “I understand but there’s nothing that I can do!”, a complete joke.
2/18/2024 8:22:32 AM
By Pablo Vazquez
2/18/2024 5:00:30 AM
By Vu Nguyen
2/17/2024 7:42:25 PM
By Frank Rincon
Excelente servicio a nivel general
2/17/2024 7:10:57 PM
By Kenny Collins
Great service and the prices match. Edit: furniture was delivered Saturday the 17th and after we started looking at everything we noticed one of the pillows had a large hole in the seam we will end up sewing it up. We have not contacted them on this.
2/17/2024 7:01:51 PM
By Lisa Benson
2/17/2024 7:07:28 PM
By Alexis Smith
2/17/2024 5:29:58 PM
By JD
2/17/2024 4:21:41 PM
By Lauren Dorn
2/17/2024 3:21:07 PM
By Liza Reheiser
Awesome experience. Tony my sales man the ladies up front and the delivery. Prices are great!!! Will use again.
2/16/2024 12:29:55 AM
By Gina Serna
2/15/2024 9:11:08 PM
By Amie Schanen
2/15/2024 2:30:27 PM
By Melissa Duncan
We live out of state. We had manufacturing issues once our furniture got here. One call and AFW was quick to get it resolved and replaced. Recommend for everyone.
1/25/2023 3:12:54 PM
By Susie Toellner
Leather has several scrapes on it and all 3backs don't line up. Appears like floor display rather than wrapped/stored. Delivery guys great. Really nice young men Just unhappy about scrapes and alignment of back.
2/13/2024 7:58:35 PM
By Razzel Bandojo
2/13/2024 7:46:07 PM
By Ron Robinson
2/13/2024 2:42:33 PM
By Anita Grable
2/12/2024 10:42:41 PM
By Steve Sugino
Need AFW to reach back out to us.. this happened over 3 weeks ago and we have gotten nothing but empty promises to fix our lawn. My wife called today and there is “nothing on file” magically. Extremely annoying. 30 ft of my new sod destroyed.
2/12/2024 3:18:38 PM
By David Wright
2/11/2024 9:47:47 PM
By Joel Garcia
I shopped all around Houston and found American Furniture to be the best furniture at the best price!
2/11/2024 5:49:10 PM
By Tomas Morales
Great team and products! Everyone is Client oriented and willing to support in all stages of the process. Highly recommend!
2/11/2024 4:32:04 PM
By Ruben dario valenzuela colina
2/11/2024 2:33:44 PM
By Dianne Latiolais
Salesman helpful. Delivery punctual, and all very professional and friendly. Easy purchase & delivery. Good experience and recommend AFW on your next purchase.
2/11/2024 1:08:29 AM
By Andrés Araujo Espinosa .
7/3/2023 12:03:12 AM
By Christine Smith
Excellent service and delivery
2/10/2024 9:16:43 PM
By Francisco Enciso
2/10/2024 3:29:33 PM
By Ayanna Lindsay
2/8/2024 4:24:01 PM
By Zach McDowell
Rosie is the best sales person. Brought me to exactly the idea I was looking for and was very nice.
2/8/2024 2:12:50 PM
By Annette Anderson
2/7/2024 8:33:55 PM
By Elizabeth
2/7/2024 4:07:05 PM
By kashan 7388
Love this place
2/7/2024 3:49:30 PM
By Jan Campbell
We needed some chairs for our RV and found the perfect ones at a AFW in Colorado but decided to wait until we arrived in Texas. To bad for us the only stores can be found in the Houston area. The stores are prolific in CO but not Texas, sadly. 5 Hours round trip, hope there are some future plans stores located in the larger cities. Wonderful store with a superb salesman - Dwight Richards. We will definitely shop there again but probably in Colorado
2/6/2024 9:41:24 PM
By hetsanju chokshah
2/6/2024 4:07:11 PM
By Irma Alvarez
Great place to purchase furniture. Bill Barnum our sales person was so friendly and knowledgeable we definitely will be coming back to purchase more items.
2/5/2024 6:24:33 PM
By Ellie Weldon
Great prices, I have purchased many major pieces for my place from here. Staff is friendly and helpful.
2/5/2024 4:54:07 PM
By ABI OLA
2/5/2024 3:41:44 PM
By Mary Meneses
Excelente servicio
2/5/2024 2:11:24 PM
By Gary Sizemore
Consultant Patrick Hurd is the man to go with. Total professional and friendly. Delivery was outstanding. Highly recommend
2/5/2024 12:18:21 AM
By Tiffany Tubbs
2/4/2024 8:50:02 PM
By Walter Brown
2/4/2024 5:12:46 PM
By Evgeniy Gogov
2/4/2024 5:41:39 AM
By Mayra Bullock
Renee Sawaya was great!
2/4/2024 2:37:00 AM
By Lindsey Denmark
This is my second couch purchase from AFW, and both times have been amazing! Placed an order in TX for delivery to CA. Kevin, my rockstar sales associate was amazing and kept me in the loop as did the delivery team, regarding the delivery status of my couch. Highly recommend!
2/4/2024 12:35:50 AM
By Scott Rodriguez
Jimmy Tran delivered excellent customer service. Very knowledgeable with mattresses and furniture. We will definitely return, I'm SOLD.
2/3/2024 10:45:17 PM
By MOJA Self-Empowerment Foundation
Friendly staff, reasonable prices
2/3/2024 6:46:59 PM
By Allison Pacheco
2/3/2024 4:52:14 PM
By FATTENA ASSAD
My sales rep Jolly was Fantastic and professional caring and so helpful helped me to decide through multiple days and pieces to match my budget the delivery guys were outstanding professional kind on time all the above this is my favorite place to shop from
2/3/2024 4:03:38 PM
By C florist
The delivery was soot on and the delivery guys were awesome. They were careful with the furniture and assembled everything.
2/3/2024 12:32:16 PM
By Travis Moss
Super friendly staff. No pressure to buy.
2/2/2024 9:24:37 PM
By Laynneth Negrette
2/2/2024 7:57:22 PM
By Laura Aguilar Pineda
Had a great experience at the American Furniture Warehouse location in Katy. The sales associate JT was very kind and helpful! He helped me find exactly what I was looking for at a great price. Overall, I would recommend visiting this location for all your furniture needs. 😊
2/2/2024 3:38:12 PM
By Cory Lodder
David was super helpful and the whole process was enjoyable. The delivery and install was quick and easy without any issues. We are very happy with our purchase from American furniture Warehouse
2/1/2024 11:10:26 PM
By Pam Sowa
You guys are awesome. Thank you fir correcting my problem
1/31/2024 7:06:34 PM
By armelle linda
We bought a sofa and loveseat at this place and after a month the material started going bad. I called the customer service the lady was so rude and told there is nothing that they can do. Yes the prices are good but the product is cheap and they are not even willing to care if something happens. This is terrible I’ve been a customer for 4 years now and every time I buy something from this place there is always something happening.
1/31/2024 4:22:23 PM
By NBD Graphics
Excellent service, delivery guys were super friendly and efficient. Alex, our sales rep, was super knowledgeable and helped us find exactly what we needed with no issues. Super happy customer, will be back when we are ready to outfit our next office space.
1/30/2024 4:38:19 PM
By Rick Kauffman
1/30/2024 12:16:38 AM
By Bridgette Runnels
Delivery Crew was A1!
1/29/2024 3:38:58 PM
By Wes Murphree
1/29/2024 3:35:48 AM
By Amanda
JT helped us a ton with selecting our bedroom set. He was super for sly and helpful with picking out the best option for us!
1/28/2024 11:03:19 PM
By Robert Belter
1/28/2024 6:39:58 PM
By Cindy Hamann
We love the experience at American Furniture. Our sale person was nice helpful and nice highly recommend Mohammed.
1/28/2024 6:07:35 PM
By Richard Behlmann
1/27/2024 10:13:54 PM
By InSane SniPer28
JTJT is the man to go to very funny very informative anything we needed he was already on it very much appreciate the service will come back again just because of JT
1/27/2024 10:15:49 PM
By Priscilla
JT JT, was amazing at guiding us to find furniture! Was extremely helpful and informative. The BEST! Will definitely be back for his service!
1/27/2024 9:52:39 PM
By Maria Trevino
1/27/2024 9:36:41 PM
By Melissa Nabors
Friendly and polite!
1/27/2024 8:53:12 PM
By Lau Quach
1/27/2024 2:43:50 PM
By Fernando Siqueira
1/27/2024 2:27:04 AM
By Arabinda Misra
There are many choices in the store. They have a great collection too. Our personal choice was to get a dining table with a bench and at a reasonable cost. We found it here
1/26/2024 9:33:18 PM
By jenise burnette
JT was so dope. Patient, funny, & didn’t try to take my money. He really made sure I got exactly what I wanted.
1/26/2024 6:42:58 PM
By John Demeris
JT is the best, very easy to work with.
1/26/2024 4:40:35 PM
By Hasintha Jayani
Delivered on time with care..Thanks
1/26/2024 1:02:38 AM
By Glauber Alves
Very good delivery services! Extremely professional and efficient!
1/25/2024 2:24:48 PM
By Ton Pham
1/24/2024 7:56:46 PM
By Jose Ramon Flores
1/24/2024 4:28:51 PM
By m. p.
Love this place, best prices, best customer service, quality furniture. Have purchased several pieces from them, they are always my first choice.
1/23/2024 9:04:31 PM
By Mary Bahr
1/23/2024 8:00:36 PM
By Williams6 Logistics
1/23/2024 6:34:12 PM
By Dalia EsSa
Great quality. Good price! Service was straightforward and clear. Delivery and assembly on time and they called in advance . Not surprise charges
1/23/2024 12:17:26 AM
By Rebecca Rios
So is exactly what I wanted, the service was amazing and delivery was smooth and great communication by the driver.
1/22/2024 10:15:45 PM
By Lex_KB
1/22/2024 6:08:47 PM
By Joseph Soto
Delivery team were great fast and efficient
1/22/2024 4:03:56 PM
By Magda
Nos atendió el Sr. Barnum, fue muy amable y paciente con nosotros nos dio sugerencias, las personas que entregaron los muebles eran amables y muy capaces bajaron los sofás muy rápido y con mucho cuidado los ensamblaron y conectaron rápidamente muchas Gracias American Forniture Warehouse.
1/22/2024 10:16:25 AM
By Manuela Acosta
Do not buy rugs from here if they don’t have them in stock! They told me It would be available for pick up in three weeks, it’s been over 6 weeks and nothing. The rug isn’t even in Texas, and they don’t know when it’ll be in. I requested a refund and that will take two weeks since I paid cash, so I’ve been out of the cash and out of the rug since beginning of December and it almost February. Don’t buy rugs here
1/22/2024 2:30:57 AM
By Sultan Poonawala
1/21/2024 9:13:45 PM
By David Lafleur
The sell person Renee , she was excellent and provided outstanding service.
1/21/2024 8:05:10 PM
By Dave Boyd
1/21/2024 4:33:38 PM
By Celeste Birmingham
1/21/2024 2:28:24 PM
By Mari Gonzalez
Best customer service!! From shopping in store to the delivery service, I could not ask for a better and more seamless experience. Highly recommend!!
1/20/2024 10:56:34 PM
By Green Star
Nobel with the delivery Team was Awesome!!! He has awesome service and was very professional. Please give him a raise asap

About This Store

American Furniture Warehouse Katy, TX

The largest furniture store in the West is now open in Katy, Texas!